MAJ 27/05/17
Ox61011beb, 0x61011beb, 0x61011bec, 0x610000f6, 0x61000f6, Ox61011bed, 0x61011bed, 0x61000032, 06x610000f
These error code could appears on these printers:
- HP Photosmart D5460, D5463, et D5468, C390A
- HP Officejet 6000 6500 6500A 7000 7110
Solution 1:
- With the printer power on, disconnect the USB cable from the computer.
- Remove the ink cartridges
- Unplug the power cord. Wait for at least 1 minute. Plug the unit back in (press the power button if necessary)
- Wait for the "Insert Cartridges" message. Reinstall the cartridges
Close the product doors - If you receive a recalibration message, allow the printer to complete this task
- Reconnect the USB cable
- Try your print job again
Solution 2:
- Plug it directly into the wall, rather than into a UPS.
- Verify that the unit is switched on. Disconnect the USB/Ethernet cable from the All-in-One and also disconnect power cable from All-in-One and also from wall outlet.
- Wait 30 seconds.
- Plug in the power cable to All-in-One and also to wall outlet.
- Check for the functionality.
Solution 3:
- Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.
- Then, press and hold # and 6 while plugging in the power cord.
- Continue holding until it displays Semi Full Reset message in the front panel of the All-in-One
- Power off
- Unplug the power cable from the wall outlet (should always power off first using the power button).
- Remove the back piece and putting it back, making sure it's well adjusted.
- Removed the piece where the printed paper land, and putting bac.
Solution 5: fixing carriage jam on HP Officejet 6500
Solution 6:
- The printhead is broken: you need to replace it
Solution 7: (Thanks to Justin !)
- You need to replace the Clutch Drive Gear Kit (Ebay)
Comments
I've followed the HP guides and I've checked every nook and cranny and no obvious issue.
But the fact that it moves smoothly then locks in one spot really irritates me.
Have you tried to put manually and gently the cartridge rolls to the center ?
now all have same problem after 1 year and here in saudi arabia no one have any idea what to do . they say buy new one .
If you still have the error message after changing the printhead, then the mainboard is defective.