With error code "0xc..." , 0xc19a002e, 0xc18a0306, 0xc18a0206 Solution 1: Press and hold the “*” key. Press the “#” key and release both keys. Display should say “Enter Special Key Combo” Press and release in sequence the “1”, “2” and “3” buttons. Screen says "support" R0631M Press and release the right arrow button until the display says “System Configuration Menu”. Press and release the “OK” button. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”, Press and release the “OK” button. Display should say “Hardware failure status: Clear. Press OK to clear”. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. DO NOT TRY TO PRINT AT THIS STAGE. Usi...
Reset printers and cartridge. Printers problem solving,tips, tricks and tutorial.