Skip to main content

How to solve message "scanner unit is open" or "close the scanner unit" on Epson printers

Solution 1:
  • Power off the printer
  • Unplug the power cord and wait 5 minutes
  • Plug back et power on

Solution 2: When you close the scanner assembly it pushes a small lever that say the scanner is closed. But sometimes, this lever is not pushed far enough, or is defective. Try this:
  • Close the scanner unit and slammed it slightly.
  • If it does not work, try to push the lever with a pencil


Anonymous said…
Anonymous said…
No kidding! I don't know where it is either.
Yin Ling-Mak said…
I have an Epson WF-7610 that kept prompting this error message
whenever it requires ink cartridges to be changed. It says:
“Scanner unit is not closed”

Can someone please post a photo of where the lever is???
mary said…
I found it. You need to open it up like you are going to change the ink cartridges. this means you need to lift both top levels. Then you will see the lever on the base portion (bottom part) of the device. If you press down the lever, it will start to print and you will see the ink cartridges go back and forth. Keep your fingers clear. :)
JonasG said…
After hours of Googling and trying :

On an Epson WF-7620, open the printer lid as if you were to replace ink. The system will say 'Close the scanner unit'.

With a toothpick, push down the little lever located in a small slot on the inside rim of the unit, close to the power button.

Using the touch screen panel, follow the normal procedure to change the cartridges, while keeping the lever down for the first bit.

Good luck!
Anonymous said…

Popular posts from this blog

How to fix error B200 on canon Printers

Error B200 means the printhead voltage or temperature is not normal. The Printhead could be defective.... but first, try these solutions below:

Solution 1:
Disconnect the power cable from the printer.Wait 1 hour.Connect the power cable
Solution 2:
Check and Clean Head contact pin condition of the carriage unitCheck Cable connection especially the carriage FFC
Solution 3:
Turn off the power Open the panel Turn on the power Wait for print carriage to start moving to the left.Let it go past half way Before print carriage reaches left hand side shut the cover. Leave the Printer turned on
Solution 4:
Unplug the power cable.Open the printerPush the whole print head mechanic to the centerWhile the printer still open, plug the power and turn it ON. When the printhead still moving and is going to the very LEFT, close the cover. Wait until its boot up. 
Solution 4a:
Take out all of the ink cartridgesLift up the grey bar by where the ink goesLeft the print head in the middle of the pr…

Service tool V3400 for resetting Canon printers counter

The Service Tool V3400, and service tool V3600, allow you to reset the waste ink pad counter on some Canon printers: 

You can solve the messages errors "Waste Ink Tank Full" or "Waste Ink Pad Full", "error 5B00" or "Error P07" on these printers:
Canon Pixma iP2700, iP4800, iP4810, iP4840, iP4850, iP4900, iP4910, iP4940, iP4970, iP4980, iP4990, iP5810, iP5880 Canon Pixma MP230, MP240; MP250; MP260; MP270; MP280; MP480; MP490; MP540; MP550; MP560; MP620; MP630; MP640; MP980; MP990; Canon Pixma IX6500, IX6510, IX7000 Canon Pixma IP3600, IP4940 Canon Pixma PRO9000, PRO9500 Canon Pixma MG2120. MG2140, MG2240, MG2250, MG2440, MG3240, MG3140, MG4100, MG4140, MG5140, MG5150, MG5240, MG5340, MG6140, MG6240, MG8140, MG8240 Canon MX397, MX320, MX330, MX370, MX860 etc
Where can you download the Service Tool V3400 ?

It is free here:
There is too a paid version here:
V3400 Canon Service Tool for all iPxxxx series, i…

How to fix error 6C10 on Canon Printers

MAJ 21/12/14
Error 6C10 appears on these Canon printers: MP110,MP550, MP560, MP540, MP600, MP610, MP630, MP800, MP810, MP830, MP970, MP980, MP620, MP640, IP3600, MP990, MG5200, MG5300, MG6100, MG6200, MG8100, MG8200... and others...
It's a "valv cam sensor error".

Solution 1:
Move the printhead to the center.Disconnect the printer and check on the right: is the purge unit ok ? No peace of paper ?
Solution 2:
Do a reset of the printer:Power onHold down the "Resume" button (triangle in a circle)  for 15 to 20 seconds.
Solution 3:
Power off the printer.Open the door.Power on.When the cartridge is in the center, close the door.
Solution 4:
Open the lid and allow the ink cartridge carrier to center itself. Looking to the right, you will see a row of white rollers behind the carrier. At the end of the rollers there is a small, clear piece of plastic that sticks up. Take a small piece of a paper towel and wipe all of the ink off this piece of plastic. When that is clean …