Skip to main content

'Ink System Failure' or a '0x ...' Error Message on HP printers: checking the cartridges

The ink system can fail if the cartridges in the printer are installed incorrectly, if the ink in the cartridge is low or out, or if the cartridges are damaged or not correctly vented. Follow these steps to check the cartridges thoroughly and resolve any issues you might find.
Step one: Replace empty or low cartridges
The error prevents you from checking ink levels using the HP software. However, this error can be caused by a low or empty cartridge. If the Ink Alert message displayed before the error occurred, replacing the cartridge might resolve the issue.
Step two: Make sure the cartridges are installed correctly
  1. Turn on the product
  2. Lift the cartridge access door to open it.
  3. To remove the cartridge, press the tab on the front of the cartridge to release it, and then remove it from the slot.
    Figure 1: Remove the cartridge
    Remove the cartridge from the printhead

    REMARQUE:  Do not leave the cartridges outside the printer longer than 30 minutes. Doing so can result in damage to both the printer and the cartridges.
  4. Examine the vent area, which is located on top of the cartridge, next to the HP logo.
    Figure 2: Vent area
    Vent area
  5. If an orange tab is attached to any cartridge, remove it.
    Figure 3: Orange tab
    Remove the orange tab.
  6. If any of the cartridges have clogged vents, use a pin to clean the vents.
    Figure 4: Correctly vented
    Correctly vented cartridge
    Figure 5: Vent clogged with adhesive
    Clogged vent
  7. Using the colored shape icons for help, slide each cartridge into the correct empty slot, and then press down until the cartridge snaps firmly into place in the slot.
    Figure 6: Slide the cartridge into its slot
    Slide the cartridge into its slot
    Figure 7: Snap the cartridge into place
    Snap the cartridge into place
  8. Close the cartridge access door.
  9. Check the product control panel display.
Step three: Use the automatic printhead cleaning utility

REMARQUE: The automatic printhead cleaning utility is available only if you installed the HP software that came with your printer.
Follow these steps to use the cleaning utility:
  1. Turn on the product, and then connect it to the computer.
  2. In the Windows system tray, double-click the HP Digital Imaging Monitor (DIM) icon ( ).
    HP Solution Center opens in a new window.
  3. In HP Solution Center, click Settings .
  4. Under Print Settings , click Printer Toolbox . The Printer Toolbox opens.
  5. Click Clean the Printhead , and then follow the on-screen instructions. The product prints a test page when the printhead cleaning completes.

Comments

Popular posts from this blog

How to fix error B200 on canon Printers

MAJ11/06/17
Error B200 means the printhead voltage or temperature is not normal. The Printhead could be defective.... but first, try these solutions below:


Solution 1:
Disconnect the power cable from the printer.Wait 1 hour.Connect the power cable
Solution 2:
Check and Clean Head contact pin condition of the carriage unitCheck Cable connection especially the carriage FFC
Solution 3:
Turn off the power Open the panel Turn on the power Wait for print carriage to start moving to the left.Let it go past half way Before print carriage reaches left hand side shut the cover. Leave the Printer turned on
Solution 4:
Unplug the power cable.Open the printerPush the whole print head mechanic to the centerWhile the printer still open, plug the power and turn it ON. When the printhead still moving and is going to the very LEFT, close the cover. Wait until its boot up. 
Solution 4a:
Take out all of the ink cartridgesLift up the grey bar by where the ink goesLeft the print head in the middle of the pr…

Service tool V3400 for resetting Canon printers counter

MAJ13/02/18
The Service Tool V3400, and service tool V3600, allow you to reset the waste ink pad counter on some Canon printers: 

You can solve the messages errors "Waste Ink Tank Full" or "Waste Ink Pad Full", "error 5B00" or "Error P07" on these printers:
Canon Pixma iP2700, iP4800, iP4810, iP4840, iP4850, iP4900, iP4910, iP4940, iP4970, iP4980, iP4990, iP5810, iP5880 Canon Pixma MP230, MP240; MP250; MP260; MP270; MP280; MP480; MP490; MP540; MP550; MP560; MP620; MP630; MP640; MP980; MP990; Canon Pixma IX6500, IX6510, IX7000 Canon Pixma IP3600, IP4940 Canon Pixma PRO9000, PRO9500 Canon Pixma MG2120. MG2140, MG2240, MG2250, MG2440, MG3240, MG3140, MG4100, MG4140, MG5140, MG5150, MG5240, MG5340, MG6140, MG6240, MG8140, MG8240 Canon MX397, MX320, MX330, MX370, MX860 etc
Where can you download the Service Tool V3400 ?

It is free here:
https://1fichier.com/?c198556kp0
There is too a paid version here:
V3400 Canon Service Tool for all iPxxxx series, i…

How to fix error 6C10 on Canon Printers

MAJ 21/12/14
Error 6C10 appears on these Canon printers: MP110,MP550, MP560, MP540, MP600, MP610, MP630, MP800, MP810, MP830, MP970, MP980, MP620, MP640, IP3600, MP990, MG5200, MG5300, MG6100, MG6200, MG8100, MG8200... and others...
It's a "valv cam sensor error".


Solution 1:
Move the printhead to the center.Disconnect the printer and check on the right: is the purge unit ok ? No peace of paper ?
Solution 2:
Do a reset of the printer:Power onHold down the "Resume" button (triangle in a circle)  for 15 to 20 seconds.
Solution 3:
Power off the printer.Open the door.Power on.When the cartridge is in the center, close the door.
Solution 4:
Open the lid and allow the ink cartridge carrier to center itself. Looking to the right, you will see a row of white rollers behind the carrier. At the end of the rollers there is a small, clear piece of plastic that sticks up. Take a small piece of a paper towel and wipe all of the ink off this piece of plastic. When that is clean …