Solution:
- With the printer plugged in and powered off, press and hold the "Resume/Cancel" button, then press and hold the "Power" button. Do not release the buttons. The LED will be gree.
- While holding the "Power" button, release only the "Resume/Cancel" button.
- While holding the "Power" button, press the "Resume/Cancel" button 2 times, and then release both the buttons.
- When the LED light is green, press the "Resume/Cancel" button 4 times.
- Press the "Power" button. The LED lights in green, and the reset is performed. When the operation completes, the printer returns to the menu selection mode automatically
- Press the "Power" button to exit service mode.
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