MAJ 17/10/16
The error code 5B00 means the waste ink counter is full, you need to reset it.
First, search and download the resetter PCM_servicetool (.rar)
Step 1: enter in service mode in order to used the resetter:
- Turn off the printer without pulling the power cords.
- Hold down Resume button and press Power button.
- Keep holding down Power button and let Resume button go.
- Then Press Resume button 5 times then let both buttons go.
- The Alternate Blinking error is gone: the printer is in Service Mode state.
Step 2:
- Extract the resetter and double click "servicetool.exe"
- Click Reload Button and you will get a new USB port.
- Load some papers in your printer and press the "Main" Button, wait until it shows "error 001" then press OK.
- Then press "EEPROM" button and the printer will print some text, after that click OK
- Then power off the printer (sometimes you have to press twice the power button to turn off) and turn on again.
- That's done.
Troubleshooting:
- Error 005: the printer is not compatible with this service tool
- Error 006 with the Service tool:
Link:
Comments
is it at the service tool menu or in printer ( main=power, reload=resume )
thx
"servicetool.exe"
what is resetter???
The "Main" is not a button, but rather the option. Under "Ink Absorber Counter" make sure the Main option is set, and then click the set button.
Hope it helps someone else.
https://docs.google.com/file/d/0B-qjfg_zV70cNmRtU0wtNGUtTms/edit?pli=1
MARKY POTOT
RELOAD buttton ,i can find it
Try this: unplug the printer for 10 minutes. Then plug in and switch on
Try this for the message "printer is offline":
http://fix-your-printer.blogspot.com/2016/12/how-to-solve-message-printer-offline.html