Skip to main content

How to fix error code 0x61011be5 or ox61011be5 on HP printers



General Printer Error 0x61011be5.

Appears on these printers: D7560, C309A, C5390, C6380, ...

Genraly it's a carriage jam or a printhead issue.

Solution 1: Do a reset of the printer to factory default settings
    • Verify that the unit is switched on. 
    • Disconnect the  power cable from All-in-One and also from wall outlet.
    • Wait a minute.
    • Plug in the power cable to the printer and also to wall outlet.
    • Unplug the power cable from the printer (with the printer powered on) and wait for 20 seconds.
    • Then, press and hold "#" and "6" while plugging in the power cord.
    • Release the buttons after connect power cord.


      Solution 2:
        • Open the printer and wait for the carriage to slide over
        • Remove the ink cartridges from the print head.
        • With a cotton swabs dipped in hot water, clean gently the print head and each ink cartridge, until there is no ink residue coming off on the cotton swab.
        • Once all is dry, replace the cartridges
        • Do a print test.
        • If the error is still here: there are  two possibilities:
        • One of the ink cartridges is defective and causing the error
          The print head will need to be replaced. (CN642A)


          Comments

          Anonymous said…
          1.) Download and install "Canon My Printer" then open it and click on troubleshooting till you are called to print a test page. Click yes. Then the error will appear (b200).

          2.) Do it like you always do when you want to reach to your ink cartridges then click at print at the dialog above. It will print and that helped me to solve this error.

          Sorry for my english. ^^
          Linda Smith said…
          My MX850 was 5 years old and when I turned it on it showed the B200 error. I followed all the suggestions, removed printhead, and cleaned with warm water, put in new cartridges and still got B200 error so I sent it to the recycle place. I had another printer that I had purchased for photographs so will stick with Canon. Sometimes these things just wear out.
          Anonymous said…
          It seems that solution #3 almost works,but when I'm about to print a test page,error B200 reappears.I would not hesitate to buy a new printer head for my MP 560 if I knew it would solve the problem,but supposed this doesn't work.That would mean $50.00 down the drain.

          Popular posts from this blog

          Service tool V3400 for resetting Canon printers counter

          MAJ13/02/18
          The Service Tool V3400, and service tool V3600, allow you to reset the waste ink pad counter on some Canon printers: 

          You can solve the messages errors "Waste Ink Tank Full" or "Waste Ink Pad Full", "error 5B00" or "Error P07" on these printers:
          Canon Pixma iP2700, iP4800, iP4810, iP4840, iP4850, iP4900, iP4910, iP4940, iP4970, iP4980, iP4990, iP5810, iP5880 Canon Pixma MP230, MP240; MP250; MP260; MP270; MP280; MP480; MP490; MP540; MP550; MP560; MP620; MP630; MP640; MP980; MP990; Canon Pixma IX6500, IX6510, IX7000 Canon Pixma IP3600, IP4940 Canon Pixma PRO9000, PRO9500 Canon Pixma MG2120. MG2140, MG2240, MG2250, MG2440, MG3240, MG3140, MG4100, MG4140, MG5140, MG5150, MG5240, MG5340, MG6140, MG6240, MG8140, MG8240 Canon MX397, MX320, MX330, MX370, MX860 etc
          Where can you download the Service Tool V3400 ?

          It is free here:
          https://1fichier.com/?c198556kp0
          There is too a paid version here:
          V3400 Canon Service Tool for all iPxxxx series, i…

          How to fix error B200 on canon Printers

          MAJ11/06/17
          Error B200 means the printhead voltage or temperature is not normal. The Printhead could be defective.... but first, try these solutions below:


          Solution 1:
          Disconnect the power cable from the printer.Wait 1 hour.Connect the power cable
          Solution 2:
          Check and Clean Head contact pin condition of the carriage unitCheck Cable connection especially the carriage FFC
          Solution 3:
          Turn off the power Open the panel Turn on the power Wait for print carriage to start moving to the left.Let it go past half way Before print carriage reaches left hand side shut the cover. Leave the Printer turned on
          Solution 4:
          Unplug the power cable.Open the printerPush the whole print head mechanic to the centerWhile the printer still open, plug the power and turn it ON. When the printhead still moving and is going to the very LEFT, close the cover. Wait until its boot up. 
          Solution 4a:
          Take out all of the ink cartridgesLift up the grey bar by where the ink goesLeft the print head in the middle of the pr…

          Error 5100 on Canon printers

           MAJ 17/09/14

          Error 5100 appears on these Canon printers: MP140, MP150, MP160, MP190, MP210, MP220,  MP800, MP810, MP170, MP180, MP450, MP460, MP830, MP970, MP980, MP240, MP250, MP260, MP270, MP480, MP500, MP510, MP520, MP530, MP540, MP620, MP550, MP560, MP610, MP630, MP800, MP810, MP830, MP970, MP980, MG2100, MG3100, MG4100, MG5100, MP640, MP990, MG5200, MG5300, MG6100, MG6200, MG8100, MG8200

          It's a Carriage error.

          Solution 1:
          Look inside for a tiny object like a piece of paper, a staple...
          Solution 2:
          The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough . Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.
          Solution 3: Clean the timing strip: there is a thin plastic strip running across the width in front of and below the drive belt: there are f…