MAJ11/06/17 Error B200 means the printhead voltage or temperature is not normal. The Printhead could be defective.... but first, try these solutions below: Solution 1 : Disconnect the power cable from the printer. Wait 1 hour. Connect the power cable Solution 2 : Check and Clean Head contact pin condition of the carriage unit Check Cable connection especially the carriage FFC Solution 3 : Turn off the power Open the panel Turn on the power Wait for print carriage to start moving to the left. Let it go past half way Before print carriage reaches left hand side shut the cover. Leave the Printer turned on Solution 4 : Unplug the power cable. Open the printer Push the whole print head mechanic to the center While the printer still open, plug the power and turn it ON. When the printhead still moving and is going to the very LEFT, close the cover. Wait until its boot up. Solution 4a: Take out all of the ink cartridges ...
Reset printers and cartridge. Printers problem solving,tips, tricks and tutorial.
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What is so frustrating about this error is that it makes the unit completely inoperable. The scanner is still perfectly functional, bur I can't use it because the printer error message takes over the whole unit!
Looks like the next step is to try a replacement.
Federman & Sherwood has filed a consumer class action lawsuit against Canon USA, Inc., and was brought on behalf of all consumers who have purchased certain defective printers manufactured and distributed by Canon USA, Inc. Thus far, at least 16 different Canon printer models have been identified that display an error message of "U052: Wrong Printhead Error," after limited use. This error indicates that the printer does not recognize the printhead, or that the printhead itself is faulty, but disables all functions of the printer, including scanning and facsimile capabilities, rendering the printer unsuitable for its intended purpose and use.
I never even got around to using the scanner or fax machine and it still has the original film cov3r on it. No dust or wear even, but now it's a frigging brick grrrr.....
CANON I will never buy your products again-NEVER!
To clean the printhead:
http://fix-your-printer.blogspot.com/2014/10/how-to-clean-inkjet-printhead.html
I too have had the U052 error come up on my Canon 892. I took the printhead out and cleaned it several times with alcohol--not the best--and soft eraser. No luck...I still say it is an tiny elctrical problem. I then rubbed, touched the ribbon wiring leading from the printhead to the printer. I tenderly pulled and pushed a little on the ribbon, especially where the ribbon is connected to the printer. Damn, something happend, because my printer-892-- works now. I just checked my printer again. It is still printing. Hope you get yours printing and I hope mine continues to print.
Tony
I am not expecting any money from the class action or if there is any it will be minimal. But....it will be a whip to make Canon to change their business model.
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Solution 3b (thanks to Arjen - Canon MP610):
Power off the printer.
Press and hold both selection buttons underneath the screen, and switch on the printer.
After a long start up the 'copy' screen appeared, and it printed a copy of a sheet.
what do I have to lose at this point?
(got from http://fix-your-printer.blogspot.fr/2011/10/how-to-fix-error-b200-on-canon-printers.html)
- Unplug the power cable.
- Open the printer
- Push the whole print head mechanic to the center
- While the printer still open, plug the power and turn it ON.
- When the printhead still moving and is going to the very LEFT, close the cover.
- Wait until its boot up.
I did it 2..3 times to recover succesfully from B200 error message.
http://topclassactions.com/lawsuit-settlements/lawsuit-news/32787-canon-hit-class-action-lawsuit-defective-pixma-printers/
http://topclassactions.com/lawsuit-settlements/lawsuit-news/34431-canon-hit-another-defective-printer-class-action-lawsuit/
I don't know how else to get the word out, but since you made that huge topic about the problem i am passing the info along
contact info for one of the law firms:
Robin Hester, Legal Assistant
to William B. Federman
FEDERMAN & SHERWOOD
10205 North Pennsylvania Avenue
Oklahoma City, OK 73120
(405) 235-1560/Fax: 239-2112
rkh@federmanlaw.com
Let me first say: YOU CAN REPAIR YOU PRINTER U052 IS SOLVABLE.
So, my story:
MP600 - u052 error
I reset the printer. No success. I replaced the cartridges. No success.
Bought Replacment MP600R.
Worked for 2 Month, then same error.
I made a reset.
Didn´t work.
I thought: WTF, found this side, and tried again.
I did:
Replace all the catrigeds in the MP600R from the "old" ones in the MP600 (which also showed the u052 error) from a different Manufacturer.
Also, I took of the print head (its super easy, just open the clamp above and strip it out), scratched a bit with my finger nail in the tint INLET which seemed little bit different then the others, cleaned the contacts on the backside (don´t touch the valves on the downside!), set it back into the printer.
Et voila, it worked again.
I cannot say if it was the exchange of all the catridges (the "new ones" made my first MP600 actually show the u052), the "finger nail clean procedure" on the pigment black tint inlet (the one most prone to "get stuck"), or the refitting of the print head which helped.
BUT - I have one suspicion. The Printer is black. It is located directly at the window since 4 Month.
In this 4 Month I had 2 perfectly working printers gone defective.
SO I SUSPECT:
EXCESSIVE HEATING UP OF THE PRINTER THROUGH HEATED AIR / SUNLIGHT ETC. IS EITHER MAKING THE TINT INLETS OF THE PRINTHEAD "STUCK" OR THROUGH HEATING AND COOLING DOWN THE PRINTHEAD IS MOVING LITTLE BIT AND NEEDS REINSERTION TO HAVE PROPER CONTACT.
Just a theory, though.
It´s probably a combination of non-perfect replacement tint with longer periods of no use and a lot of dry / hot air around.
Anyway, Have fun!
1. Remove ink cartridges and print head
2. Power down printer for 3 min
3. Power up, let it make error "no print head"
4. Insert the same print head and ink cartridges
5. Begin regular cleaning cycle from windows-control panel-devices and printers-canon-maintenance etc. while printer is inspecting the "new" print head.
Note: my MP970 is still clogged so the problem might reappear after cleaning as it did before. But at least I can now scan.
Five minutes later ,after a small bit of sweeping and a light hoover, it had magically disappeared thereby leaving my house cleansed of canon, which is how it will stay in the future.
Hope this helps.
My new HP printer is on the way ....64.95 CaD ...
God bless all
Jim
Did a search on solutions, tried a handful - no luck. Then did a search on reviews on top All-in-printers and was surprised that Canons are listed as the top choice on many sites.
Today I cleaned the print head (again) and the print head cradle paying attention to the contacts, then followed meomarte's steps 1-4 and it worked!!!
No more U052 :)
Short term I'm not going to use it for printing, my immediate priority is to scan.
Next; unplugged printer from mains and left for 20 minutes, went and cooked myself some poached eggs on toast, returned to printer, plugged back into the mains and then pressed the power switch holding down the two long buttons under the screen at the same time. Printer went through a longish boot up clearly going through a full print head clean process. Finally settled itself down and WOW, no error message. Did a couple of test prints and all seems OK - well for now at least.
Don't know what holding the two long buttons beneath the screen did or indeed whether it made any difference, nor do I know (yet) how long the error message will stay away for but the unplugging from the mains thing has to be worth a whirl.
Now to find a print head unblocking method that actually works and not most of the 'solutions' that appear on u-tube.
Have to say that Canon's support out of warranty is PITIFUL at best. Saying that if the power thing does not work 'sent it to Canon for a service' for some exorbitant whithout them telling you what is actually wrong is tantamount to Canon taking the pi*s. In fact why can't canon be transparent and tell you what the problem is anyway - unregulated industry !
Can't help wondering if it is something to do with either the ink tray that filling up after repeated print head cleaning sessions or there is some code that gets sent back to Canon when X hundred/thousand prints have been made ot otherwise is time activated. Very little surprises me with the way the computer industry works in the search for the Holy Grail of making even more money for the Rich !
Happy to give my name - Andy Coles and I live in the UK.
P.S. Apart from the clogged printer head and this error message I have to say that the Pixma MP610 is one of the best printers Canon have ever produced, nothing like the flimsy junk currently coming from that stable.
Thank you for your testimony !
I’m writing from Australia.
I recently had the fatal U052 Printhead Error in a Canon MX715. I searched the web and found yours and several other useful sites:
http://fix-your-printer.blogspot.com.au/2010/11/error-u052-on-canon-printers.html
http://forums.whirlpool.net.au/archive/1889432
http://community.usa.canon.com/t5/Printer-Multifunction-Support/Call-to-Arms-for-the-dreaded-U052-Wrong-Printhead-Error/td-p/65759/page/104
http://www.canoninkjetprintersettlement.com
I contacted Canon in Australia, referred to the law suit in the US, sent the printer to the authorised repairer, and it was replaced by Canon with an MX726.
I hope this information might be of help to you.
Hop.
Is there any chance that Canon europe has to repair or replace my MP970 ?
For the procedure you will need: 1. Water; 2. Glass cleaner such as Windex; 3. Rubbing Alcohol; 4. A dish or bowl (plastic or glass or ceramic (or metal?) whose diameter is large enough to accommodate the printhead; 5. A heat source to dry the printhead after cleaning.
Procedure: 1. Spray the printhead liberally with glass cleaner. You may want to direct the spray into the incoming and outgoing ink orifices; 2. Soak the printhead in a water+glass cleaner solution dish for an indeterminate time; 3. Swish the printhead around in the solution to extract from the printhead ink that was presumably used in manufacturer testing; 4. Rinse the printhead off with clean water. Pat its orifices with a towel or paper towel; 5. Dispose of the solution; 6. Repeat steps 1 through 5 until no ink seems to be leaching from the printhead either into solution or onto the towel; 7. Pat the printhead dry with a soft towel or paper towel; Do NOT let the printhead dry any further yet!; 8. Soak the printhead in rubbing alcohol in the dish. Swish it around with the goal of displacing water left in the printhead with the rubbing alcohol. Let it sit in the solution for an hour or more; 9. Repeat step 8 with new rubbing alcohol another time or two; 10. Dry the printhead with non-destructive heat. I used a combination of soft toweling, sunshine and forced air house heat; 11. Try it out again in the printer. I hope that it works for you.
Thanks for your contribution !
And I keep a cut-down pool noodle next to my computer to whap it and its peripherals when they misbehave. There is sound and fury but no damage.
None of the above helps the computers to work better, but it certainly makes our demeanors more pleasant and our attitudes more accepting of techlife's vicissitudes.
;=)
btw - re the shootout - we have a range safety officer, clean up all our computer shootout mess to recycle, and any beer and pizza are left to after the event.
I followed Solution 4, where I soaked the bottom of the printer head in 70% Alcohol overnight and then dried it for a day. Now I no longer have the dreaded U052 error (thank God!).
I just wanted to share my success, hope best for you all who are still struggling. Lastly, thank you for your insights <333
Thanks for all the different suggestions for a fix.
This worked for me:
Took out the print head.
Washed the ink head in a stream of water from the tap (on low) for about 5 minutes, until the water ran clear.
Warmed in oven at 50 degree celcius for 10 minutes.
Put back into printer and hey presto - working again now!!
Hope that helps someone else.
Thanks for your precisions
Solution: FOR THE Brother MFC 640 CW
Machine off
Switch on the machine while holding down the “menu”button until all the leds are flashing on/off. Now you see “Machine error 50”
Press 80
See “Maintainance” quickly appear and disappear. You then see: 00:00 14:31 OK (this is the format the actual numbers may be different)
Use the up or down arrrows on “Search/Speed Dial” (up/down, left/right dial) on the printer until you see “purge: xxxx”.
NOTE: if you go down you will see 55:OK. If you go up, you will see COMERR1:00000000. Use the code “2783” to zero out all error codes!
Press “2783” in order to reset the purge counter. You will see: “purge:0000”
Press the "stop" button.
Press “99” to exit the maintenance mode.
Tried solution 3b from Arjen.... It seemed like the easiest one to try first to begin with. I turned off printer, held the two right buttons under the screen, turned printer back on while holding the buttons. As I patiently waited for my printer to warm back up, I got my doc ready....then pressed print. Worked like a charm on our five year old Canon MX882. Thanks Arjen!
1) I removed all the cartridges and the head and turned on the printer.
2) I got error U053 (if I remember correctly) - Printer head not recognised
3) I turned off the printer I put back the head (only the head, no ink)
4) I turned off again and I got error U051 - none of the cartridges were not recognised.
5) Turned off and installed one cartidge - printer recognised it.
6) I installed the cartridges one by one, making sure it is recognised.
7) After last cartridge, printer behaved ok, like nothing ever happened.
I tried several test prints and it looks good. It probably isn't a long term solution. The MG5350 is pretty old anyway.
Solution worked for me but I assume I was lucky. Still worth of a try though.
Beyond ticked off. Have about $30 worth of ink cartridges. Can I force Canon to pay to send this printer back to them for proper recycling?