Error U052 on Canon printers


This error appears on these printers: MX850, MP540, MP530, MP600, MP610, MP970 and others...

Message error: The type of print head is incorrect install the correct print head U052



Solution 1:
  • Remove and replace the cartridges.
Solution 2:
  • Insert new cartridges
Solution 3:
  • Reseat the print head to correct print issues or clear an error.
Solution 4:

8 comments:

Lowndes said...

Judging from all the posts I see on this very same problem, as well as my experience, this is a manufacturer's problem, a system defect. I've got this error and it is THE SAME print head that came with the printer. Genuine CANON cartridges, always. Canon printers never have impressed me and the service is worse than none.

Stizy said...

I was happily printing things, then went to print something else and this error message came up. Talk about great timing..NOT. I am in the middle of sorting my accounts for my tax return :-(. Now it is going to take me time to sort this that I don't really have.

Jaime said...

Same problem here with original print head and Canon ink cartridges only. Found a forum where a few folks tried rehabbing their existing print head. They ran water through the print head until the water ran clear, then allowed it to dry thoroughly before re-installing. A few claim it worked. It didn't work for me,same old U052 message, but it also didn't cost me any extra money...

What is so frustrating about this error is that it makes the unit completely inoperable. The scanner is still perfectly functional, bur I can't use it because the printer error message takes over the whole unit!

Looks like the next step is to try a replacement.

Anonymous said...

Same problem as listed above. HOwever, i purchased new Canon printhead + all new cartridges. What a waste of money that was! still same error. Even the Service Mode is inoperable.

Anonymous said...

Our printer did this last night. We recently upgraded our Mac laptop system software (or whatever) and when I tried to print a Word doc, the error message popped up and wouldn't leave. I left the printer turned off overnight and the message was gone this morning. I used it this afternoon to print some Adobe files with no trouble but when I tried again to print the Word doc it popped up again. So I turned the printer off, made a pdf of the word doc, and then printed it.

Anonymous said...

Canon says this is an internal malfunction that will require service if standard cleaning did not fix this.

Anonymous said...

Thanks everyone. I've tried all the tips with no success. I will be purchasing a new printer which will not be a Canon.

Anonymous said...

I too will fix this problem by replacing this Canon u052 problem with a new printer. It's amazing how much support was given to Canon by the "techs" who sold out!