- Power off the printer
- Unplug the power cord and wait 5 minutes
- Plug back et power on
Solution 2: When you close the scanner assembly it pushes a small lever that say the scanner is closed. But sometimes, this lever is not pushed far enough, or is defective. Try this:
- Close the scanner unit and slammed it slightly.
- If it does not work, try to push the lever with a pencil