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How to solve message "scanner unit is open" or "close the scanner unit" on Epson printers




Solution 1:
  • Power off the printer
  • Unplug the power cord and wait 5 minutes
  • Plug back et power on

Solution 2: When you close the scanner assembly it pushes a small lever that say the scanner is closed. But sometimes, this lever is not pushed far enough, or is defective. Try this:
  • Close the scanner unit and slammed it slightly.
  • If it does not work, try to push the lever with a pencil


Comments

Anonymous said…
Yeah great, WHERE IS THE DAMNED LEVER?:!!
Anonymous said…
No kidding! I don't know where it is either.
Yin Ling-Mak said…
I have an Epson WF-7610 that kept prompting this error message
whenever it requires ink cartridges to be changed. It says:
“Scanner unit is not closed”

Can someone please post a photo of where the lever is???
mary said…
I found it. You need to open it up like you are going to change the ink cartridges. this means you need to lift both top levels. Then you will see the lever on the base portion (bottom part) of the device. If you press down the lever, it will start to print and you will see the ink cartridges go back and forth. Keep your fingers clear. :)

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