MAJ13/02/18
The Service Tool V3400, and service tool V3600, allow you to reset the waste ink pad counter on some Canon printers:
You can solve the messages errors "Waste Ink Tank Full" or "Waste Ink Pad Full", "error 5B00" or "Error P07" on these printers:
- Canon Pixma iP2700, iP4800, iP4810, iP4840, iP4850, iP4900, iP4910, iP4940, iP4970, iP4980, iP4990, iP5810, iP5880
- Canon Pixma MP230, MP240; MP250; MP260; MP270; MP280; MP480; MP490; MP540; MP550; MP560; MP620; MP630; MP640; MP980; MP990;
- Canon Pixma IX6500, IX6510, IX7000
- Canon Pixma IP3600, IP4940
- Canon Pixma PRO9000, PRO9500
- Canon Pixma MG2120. MG2140, MG2240, MG2250, MG2440, MG3240, MG3140, MG4100, MG4140, MG5140, MG5150, MG5240, MG5340, MG6140, MG6240, MG8140, MG8240
- Canon MX397, MX320, MX330, MX370, MX860
- etc
Where can you download the Service Tool V3400 ?
It is free here:
There is too a paid version here:
- V3400 Canon Service Tool for all iPxxxx series, iX series, MGxxxx series, MP series printers maintenance and reset.
How using the Service Tool V3400 ?
1- Dowload and install the Service Tool Canon V3400
2- Enter in maintenance mode with the printer:
- Power off the printer
- Connect the printer to the central unit with an usb cable
- Hold on the "Resume" button (triangle in a circle) et press "Power"
- Hold on these two buttons until the led power lights.
- Release the "Resume" button, but not the power button, and press 5 times "Resume".
- Release the two buttons. Leds will flash, wait until it stops. Now you are in Maintenance Mode
3- Run the Service Tool V3400
4- Choose the right USB port in "USB PORT"
5- In the section "Ink Absorber Counter", choose "Main"
6- In the section "Counter Value" (%) choose the number the closest of the counter number and clik on "SET" (The counter number is in the section "EEPROM")
Troubleshooting:
- Error 002: a fonction is not supported by the printer
- Error 005: The printer is not compatible with this Service Tool
- Error 006
- Service tool V3400 inactive
Comments
For error 002, try this:
Power of the printer
Plug the USB cable into another USB port on the computer
Execute again the Service Tool V3400
For error 009, it's possible that a cartridge is empty or baldy installed.
I try it for a canon MG5700 but it display error code 006
Try this:
http://fix-your-printer.blogspot.com/2016/06/how-to-solve-error-code-006-with-canon.html
I'm not sure it works for Canon Pixma Pro-1....
Here is my email adress in this post:
http://imprimante-en-question.blogspot.fr/p/blog-page_3.html
Contact me and i will send you the service tool.
Any ideas?
Try this:
http://fix-your-printer.blogspot.com/2017/01/service-tool-v3400-inactive.html
See here:
http://fix-your-printer.blogspot.fr/2017/01/service-tool-v3400-inactive.html
do you have the service tool for canon pixma e460?
i have canon mp550 and i have 6c10 error
please help me
thanks
For error 6c10:
http://fix-your-printer.blogspot.fr/2011/06/how-to-fix-error-6c10-on-canon-printers.html
Have you read this:
http://fix-your-printer.blogspot.com/2017/01/service-tool-v3400-inactive.html
I have the Cannon Pixma MG2500. Getting error 1700. The Ink Absorber is almost full. I know that if I use it a lot more I wouldeventually get the error that it is full. I had the same problem with my previous printer MG2400 and threw it away because I thought it was a hassle to fix it. There are so cheap to buy. In the other hand, I print so much and it has not even been a year since I got this printer. When I talked to the people at Cannon regarding my previous printer they said that he counter goes by the number of printed pages and not necessarily by the actual ink absorbers been full. I really do not want to take the printer apart and clean the absorbers and wait my time if the counter says that it is full because of the amount of printed pages. I would like to use the TOOL_V3400 to fix it if it is the best way. I want to make sure I get one that has no viruses. Do you have a good link? If so can you explain step by step how to use it.
Thank you,
Amelia
C
Thank you so much for your help.
I also needed the service tool from this page to reset the ink absorber counter. In my googling this was the only page I found that offered that. I assume that tool is printer-specific as well.
Thank you!
Is the Eeprom now corrupted? Thanks.
The V3400 service tool does not work for the printer G3400.
Regards. Graham
my printer canon G3000 can't reset using service tool 3400 with error code 005. i read that it is not compatible. CAn u send me compatible service tool ? hope to hear from you soon.
kaahock@gmail.com
any solution ?
thanks
But at step "5- In the section "Ink Absorber Counter", choose "Main" because when I select "Main" and press "Set" I get "002 Error code" I the selected one by one all in the drop-down and I press "Set" for every option some of them returned "002 Error code" some of them were successful.
After that, I restarted the printer and the 5B02 error was fixed and I now I can print again
PS the printer driver must be installed on the PC before this procedure began.
Thanks!