How to solve message "Remove and check cartridge" on HP printers

The message "Remove and check cartridge" or "Remove and check color cartridge" means a cartridge could be defective. 

Before replacing the cartridge, try these solutions:

Solution 1 : for some HP printers
  • Chech the door at the back of the printer. It must be closed.

Solution 2: (for HP PSC 1503, 1504, 1507, 1508, 1510, 1510v, 1510xi, 1513 et 1514)

Solution 3: reset the printer:
  1. Power off the printer.
  2. Remove the power cable from the back of the printer.
  3. Wait for 2 minutes.
  4. Connect the power cable to the printer.
  5. Switch on.

Solution 4:
  • Remove the faulty cartridge.
  • Power of the printer and close the door.
  • Switch on the printer: the screen says you have to install a cartridge. Put it back.

Solution 5:
  • A faulty sensor can lead to this error.
  • Slamming the door (not too strong !) can solve the problem


Tom Hardy said...

Thank you for all the info! My printer is fairly new so I don't know how to operate is yet but I have a feeling I will the info you have given.

Anonymous said...

I tried solution #4 on my very old HP6110 all-in-one. This worked like a charm. Thank you.