Some lights flash on the printer with this message.
- Verify that the door is closed.
- Look inside the printer that there is no sheet of paper or tiny object.
Solution 3: try a reset:
- Power off the printer.
- Remove the power cable during 1 minute and reconnect it on the printer.
- Hold on "Paper" et "Ink" button and "Power" button.
- When "Paper" button flash, release all buttons.
- Press "Ink" button until lights flah several times, then release.
- The printer begin a reset and a printhead cleaning.
- Power off and on.
- Press and hold 'stop' 'maintenance' and 'power' buttons for about 10 seconds. A message will appear on the screen.
- power off and back on for reset