Error 5B00 on Canon printers Pixma MP140 to MP970

Procedure for MP140, MP160, MP180, MP210, MP220, MP460, MP470, MP500, MP510, MP530, MP600, MP610, MP800, MP820, MP810, MP830, MP960, MP970.

  • Turn off the printer
  • Hold the Resume Button (red circle in the triangle), add a printer (click “Power”) an indicator light green.
  • Hold the Power Button, release the Resume Button.
  • Not releasing the Power Button, double click “Resume” and release Both Buttons.
  • Click “Resume” for Four times
  • Once you click “Power”, to confirm the selected action (reset counter absorber). To disable the printer “Power” button to click again.


Anonymous said...

The MP 480 is not listed but I tried the solution. Unfortunatly it did not work.
Any other ideas for the MP 480. Error 5B00?

Jann Lassalle said...


For MP480:

ေရွးေဟာင္းအေမြ said...

canon pixma mx397 printer show error 5B02 on display , can't print. than what can i do , Please help.

Dhiane Banaga said...

FOR MX397 ERROR 5B02..

1. Turn off your printer 2. Press and hold the STOP/RESET button 3. Press and hold Power ON button 4. While holding the Power ON button, release the STOP/RESET button 5. While holding still the Power ON button, press twice the STOP/RESET button 6. Release the Power ON button 7. Wait until it display an "idle" message. It will take about a minute. 8. When "idle" appear, open the top cover to expose the cartridges. 9. Lift up the cover for cartridge holder and take out both the black and color cartridges 10. Return the cover of cartridge holder and turn off the printer 11. Return the top cover and turn on the printer again 12. After the printer initialize, return the cartridges. 1. Press and Hold the STOP/RESET button and wait until it self restart. 2. Release the STOP/RESET button the the printer is restarting. 3. Wait for a few seconds Another Method Turn OFF the printer, and unplug the power cord. Then, turn ON the printer again. If the problem still persists, contact the service center.

Trewlawney said...

hi my printer is canon mx477 and I have the same problem...please help....Thank you!

Jann Lassalle said...

Hi Trewlawney,

Try solution 2 here: