Here are two solutions to reset the waste ink counter on Brother printers MFC-J460DW MFC-J480DW MFC-J485DW:
Solution 1:
1. Press Settings.
2. Press a or b to select the following:
- a. Select [Initial Setup]. Press OK.
- b. Select [Reset]. Press OK.
- c. Select the reset option you want to use. Press OK.
4. Press 1 for [Yes] to reboot the machine
Solution 2:
- Clear the screen with the stop/exit button
- Hit the settings button (wrench)
- enter the following 5 keys * 2 8 6 4
- use the down arrow until you come to the purge followed by some numbers.
- Press 2 7 8 and 3
- I got a ‘cannot detect’ message, and the stop/exit button didn’t work so then I did step 7 and got out
- press 9 and then 9 again
- machine reboots and page count is clear
Comments
I don't have the problem yet, but I have been using the MFC-J480DW for five years with refillable cartridges and never allowing firmware updates (still operating on 2016 firmware). Love this printer... paper handling is the best I have ever had... no paper jams, ever, and the printout is as good today as the day I bought it. It cost me $68.00 when I bought it and $22.00 for refillable cartridges that have never caused any problem.