Here is the procedure te replace the old transfer roller (RM1-9175
Do not touch the black surface of the new roller..
Step 1:
- Open the cover to remove the toner
Step 2: (see picture below)
- In the toner slot, lift and hold the hinged metal plate ( -1- in the picture)
- While holding the metal plate up, release the 2 black plastic tabs (-2- in the picture)
- Pull the black plastic sleeve up until it is free, then slide the transfer roller (-3- in the picture) up and to the right to remove it.
Step 3:
- Insert the black plastic sleeve onto the tip of the new transfer roller, then first install the left end of the transfer roller, followed by the right end of the transfer roller and the locking of the black plastic ring.
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When a printer is "offline," it means that it is not connected to a computer or network and cannot receive print jobs. This could be due to a variety of reasons, such as a connection issue, a power outage, or a software error.