How to fix error code 13.20 on HP Laserjet 4200 4250 4300 4350 5100 printers

Résoudre l'erreur 13.20 sur les imprimantes HP Laserjet 4200 4250 4300 4350 5100

The error code 13.20 is a paper jam error.


Solution 1:
  • Remove the paper tray and the toner
  • Check for any sheet of paper stuck in the machine

If you see any sheet of paper, a sensor may be stock or defective. Try this:

On HP Website:

In video:




If you still have the error 13.20, try this:
  • Check for any foreign object in the printer
  • Check the transfer roller.
  • Replace the sensors
  • Replace the roller separator
  • Check the fuser unit is properly installed

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