How to solve error code on HP Designjet 120, 130, T920, T930, T1500, T2500, T3500



Error 11:10 on HP Designjet means that the trailing cable is not detected.


Solution 1:
  • Turn off the printer
  • Disconnect the power cord.
  • Wait five minutes
  • Reconnect the power cord, and turn on the printer.

Solution 2:
  • Check that the trailing cable is correctly connected between the engine PCA and carriage PCA.

Solution 3:
  • Check that the trailing cable connectors are not damaged, especially on the E-Box side.
  • Rreplace the trailing cable if necessary.

Solution 4:
  • Check that the power cable from the power supply unit is connected to the formatter.

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