How to reset waste ink counter on a Canon IP3680

Here is the procedure to reset the waste ink counter (error 5B00) for a Canon IP3500, IP3600, IP3680:

To do this reset, you have to download the Canon IP3680 Service Tool:


Step 1:  Enter in Service Mode
  • Turn off the printer without pulling the power cords.
  • Hold down the "Resume" button and press the "Power" button.
  • Keep holding down the "Power" button and let the "Resume" button go.
  • Press the "Resume" button twice then release the two buttons.
  • Now, the printer is in Service Mode state.

Step 2: Use the reset tool
  • After you download the Service Tool, extract it and double click on "iP3680.exe"
  • Click the "Reload" Button
  • You will get a new USB port.
  • Load some papers in your printer, press the "Main" Button once and wait until the printing is done.
  • Press the "EEPROM Clear" button to clear EEPROM.
  • Press the "EEPROM" button and the printer will print some text.
  • Power off the printer and turn on.


Jimmy said...

Atleast i can try on my own now, looking for the same information. Thanks for the share.

ronald cruz said...

Hi, i have a problem with my canon mp287 printer. every time, i press the power button ON it always says " Error Number: 5B00 Printer error has occurred contact the service center", is anyone could help me try to fix my printer pls? i already did all the informative solutions on this site but it didn't work for me..

Jann Lassalle said...

Hi Ronald,

You have to reset the counter: