How to fix scanning error - cannot scan error code 2,155,0 or 2.155.13

With Canon, the message "Cannot scan error" is followed by an error code 2.155.13, 2.155.0, ...


Solution 1:
  • Replace USB cable.

Solution 2:
  • If the printer is connected on a USB USB self powered: the hub may not be enough powerful. 
  • Replace it with a hub with a power adapter.

Solution 3:
  • Uninstall and reinstall the printer drivers.

Solution 4:
  • Réinstall an earlier driver version.

    No comments: