MAJ 03/01/15
Error 6A81 appears on Canon printers like Pixma IP4800, MG5140, MG5150, MX882...
Solution 1: This is a purge unit error.
- There maybe something jamming the purge unit or just a absorber out of place which is picking up on the carriage preventing it from moving correctly.
- Try to move the carriage away from the purge (its where the printhead/carriage parks its self on the right side of the machine) with no resistance then you can shine a torch into the machine and look at the purge unit.
- There maybe crumpled paper jammed in the purge.
- If all looks well, the purge unit may be defective and had to be replaced.
Solution 2:
- The wiper on the purge may have stuck. It slides back and forth and they have been known to stick.
- Push it with a long screwdriver to see if it moves.
Solution 3:
- Something is blocking the printer inside. It could be a paper jam or a foreign object.
- Check using a flashlight, to ensure there is nothing obstructing the paper feed mechanism down inside the printer where it is not easily seen.
- If there is nothing obvious, unplug the printer power supply.
- Printer off.
- Bring by hand the ink-carrier to the right side.
- Push down carefully on the carrier, hold on and shalter the printer: push the left site of the carrier down, because its will come up.
Solution 4:
- Take a dry cloth and clean the rubber rollers in the automatic sheet feeder. Dust may be coating the rollers there and as they become less tacky, they cannot feed paper correctly.
Solution 5:
- Hold the printer in both hands (you may need another person to help you), turn it upside down and shake it for a few seconds to see if anything falls out of the paper feed area. (Sometimes objects such as pens, paper clips and so on can fall into the paper feed area and cause blockages.)
- Then plug the printer back up, take your paper out and replace it with a fresh, small stack (about 5 pages) of paper. Then try to form feed again. If that works, then try to print again.
Comments
Thanks
Thanks....
MG6100 showing 6A81 error after my two year old somehow caused it to jam.
Cleared all scraps of paper after removing the paper tray and covers yet still the code would not clear.
Moved the print head from its resting place across to the left to reveal the "wiper" block (a couple of tiny wipers just like on your car). Another small scrap of ink soaked paper there and after a little prod to the wiper block it sprang back a little. I actually think I moved it pulling the paper out.
Power off / on, working fine again.
Thanks for the pointers!
graham
The purge unit and the wipers are under the carriage, just on the right.
1) The metal bar on the back that the print head moves on was covered in ink. I wiped it off with a disposable tissue as I gently moved the print head out of the way in each direction. I think ink buildup on this can make it hard for the print head to move. The printer power needs to be OFF during this.
2) The wiper blades are in the furthest BACK RIGHT hand side of the area where your print head moves. They almost look like little razor blades. They are made of rubber and are flexible. There is a good chance they are heavily covered in ink. Gently use a disposable tissue to clean these off. Plan on using a couple if you have not done it as the ink does build up. Gently wiping should be sufficient. You do not need to press hard or scrub.
3) While I did not care about ink on my hands and promptly washed them, you may consider using thin plastic gloves (such as food handling ones) if you want to avoid the ink. There is a very real chance you will get some on you in this process.
1. Unplugged power cord and plugged it in again. Same error message.
2. Removed all the print cartridges.
3. Unplugged power and plugged it in again
4. Reinstalled print cartridges
5. Unplugged and plugged cord in again
6. Printer works perfecly and no error message
Please note that printer worked fine until we had a power outage. Problem occurred when power was restored.