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Solving error code 2,140,21 or 2140,21 on Canon printers

Solving error code 2,140,21 or 2140,21 on Canon printers
MAJ 11/06/17

Error 2,140,21 or 2,157,50 appears on Canon printers when the scanner is used.
  • "Printer is in use or an error has occurred. Check status. Scanner driver will be closed. Code : 2,140,21"

Solution 1:
  • On Windows: go to "devices"
  • Click on "Printer"
  • Click on "Stop printing".

Solution 2:
  • Reinstate the driver of the printer.

Solution 3:
  • Turn off the firewall

Solution 4:
  • Sometimes, replacing the cartridge could solve the problem.


Unknown said…
thanq so much. . . .
Anonymous said…
Dump this shit! I cannot scan nor print greyscale if the color tint is freshed out. Either it adds color tint to black and white documents or it is a complet liability.
Lenny Li said…
Our model is MX497 and after I retried reinserting the cartridges and inputting the settings on the lcd display the error is gone. This is a brand new printer/scanner and how stupid is their design!!! I just cant correlate how ink cartridges are related to the scanner!
Anonymous said…
thanks a lot it works
Unknown said…
Stupid canon, i can't use scanner too, without cartridges. I bought it only for scanning.
Unknown said…
How to go... my Win 7 Ultimate

On Windows: go to "devices"
Click on "Printer"
Click on "Stop printing".

anyone can help me? skype:
Unknown said…
How to solve error code E000732-0001 on Canon IR 2870 Black & White scanner machine plc help video
J.Lassalle said…

Try this for the error code e000732-0001:
Anonymous said…
Really e400 is really a shit printer can not scan nor can print...
Anonymous said…
Why is this taking me to the edge of my sanity?
Anonymous said…
how about using only scanner function without catridge on canon pixma mp 287 ?? i want using scanner function only because dont want buy new catridge.

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