Skip to main content

How to fix Printhead Error on Lexmark E250d(n), E350d, E352dn, and E450dn

The problem:
  • Error: " 930 "; Error: " 931 "; Error: " 932 "; Error: " 933 "; Error: " 934 "; Error: " 935 "; 
  • 931.00 Printhead error; 931.01 Printhead error; 932.00 Printhead error; 932.01 Printhead error; 933.00 Printhead error; 935.10 Printhead error; 935.11 Printhead error; 935.12 Printhead error; 935.13 Printhead error; 935.14 Printhead error; 935.15 Printhead error; 935.16 Printhead error; 935.17 Printhead error; 935.18 Printhead error; 935.19 Printhead error; 935.20 Printhead error; 935.21 Printhead error; 935.22 Printhead error; 935.23 Printhead error; 935.24 Printhead error; 935.25 Printhead error; 935.26 Printhead error; 93x Printhead errors; 930.xx errors; 931.xx errors; 932.xx errors; 933.xx errors; 934.xx errors; 935.xx errors; 
  • All lights flashing; 
  • Error light on


What the error means:


A Printhead Error message indicates that the printhead (laser scanner) unit inside the printer is not working correctly.

For Lexmark E250d(n): all service errors are signified by the flashing of all of the lights. To determine if this is a printhead error: quickly double-press the   button to see the secondary code. If the !, , and    lights are the only ones blinking, a printhead or a motor failure is indicated.


How to clear the error:
  • If this is the first time you have seen the error, turn the printer off.
  • Leave the printer powered off for 10 seconds or more before turning it back on. This gives the printer a chance to reset.
  • Power the printer back on. If it goes to the Ready state, try printing again. If the error does not return, continue using the printer.
  • If the printhead error returns when the printer is powered on or when you try to print again: check the power source the printer is plugged into. Make sure the printer is plugged straight into the wall and not through a surge device or power strip. Please try this even if the printer previously worked correctly with this surge device. Power strips and uninterrupted power supplies can cause a low amperage problem, which can trigger a false printhead error. You may also want to try plugging the printer into a different wall outlet to see if the printhead error continues. This will eliminate the power source as a possible cause of the issue.
  • If the error continues: the printer will probably require service to correct the issue. Contact Lexmark Technical Support or a local authorized servicer for assistance.

Scanner laser parts list:
  • Lexmark E250d, E250dn: 40X2804
  • Lexmark E350d, E352dn, E450dn: 40x2803

Comments

Unknown said…
I have a 935 service printhead error message coming up on my printer. First time this has happened. Who or where can I call to get some help??
Jeff Blodgett said…
Will replacing the Photoconductor Kit fix the Printhead error?
Jann Lassalle said…
Hi Jeff,

No, you'll have to replace the printhead (or scanner laser)

Popular posts from this blog

How to fix error B200 on canon Printers

MAJ11/06/17
Error B200 means the printhead voltage or temperature is not normal. The Printhead could be defective.... but first, try these solutions below:


Solution 1:
Disconnect the power cable from the printer.Wait 1 hour.Connect the power cable
Solution 2:
Check and Clean Head contact pin condition of the carriage unitCheck Cable connection especially the carriage FFC
Solution 3:
Turn off the power Open the panel Turn on the power Wait for print carriage to start moving to the left.Let it go past half way Before print carriage reaches left hand side shut the cover. Leave the Printer turned on
Solution 4:
Unplug the power cable.Open the printerPush the whole print head mechanic to the centerWhile the printer still open, plug the power and turn it ON. When the printhead still moving and is going to the very LEFT, close the cover. Wait until its boot up. 
Solution 4a:
Take out all of the ink cartridgesLift up the grey bar by where the ink goesLeft the print head in the middle of the pr…

Service tool V3400 for resetting Canon printers counter

MAJ 11/06/17 The Service Tool V3400, and service tool V3600, allow you to reset the waste ink pad counter on some Canon printers: 

You can solve the messages errors "Waste Ink Tank Full" or "Waste Ink Pad Full", "error 5B00" or "Error P07" on these printers:
Canon Pixma iP2700, iP4800, iP4810, iP4840, iP4850, iP4900, iP4910, iP4940, iP4970, iP4980, iP4990, iP5810, iP5880 Canon Pixma MP230, MP240; MP250; MP260; MP270; MP280; MP480; MP490; MP540; MP550; MP560; MP620; MP630; MP640; MP980; MP990; Canon Pixma IX6500, IX6510, IX7000 Canon Pixma IP3600, IP4940 Canon Pixma PRO9000, PRO9500 Canon Pixma MG2120. MG2140, MG2240, MG2250, MG2440, MG3240, MG3140, MG4100, MG4140, MG5140, MG5150, MG5240, MG5340, MG6140, MG6240, MG8140, MG8240 Canon MX397, MX320, MX330, MX860 etc
Where can you download the Service Tool V3400 ?

It is free here:
ST V3400. (but check first for no virus or trojan)
There is too a paid version here:
V3400 Canon Service Tool for all iPxx…

Solving error code 2,140,21 or 2140,21 on Canon printers

MAJ 11/06/17
Error 2,140,21 or 2,157,50 appears on Canon printers when the scanner is used.
"Printer is in use or an error has occurred. Check status. Scanner driver will be closed. Code : 2,140,21"

Solution 1:
On Windows: go to "devices"Click on "Printer"Click on "Stop printing".
Solution 2:
Reinstate the driver of the printer.
Solution 3:
Turn off the firewall
Solution 4:
Sometimes, replacing the cartridge could solve the problem.