Solving errors code 11,00x.xx on Xerox printers


Solution 1:
  • Check that all system grounds are secured.
  • Check or reseat all connections to the Electronics Module.
  • Check the condition of all harnesses.
  • Check ground integrity for the printer.

Solution 2:
  • Reseat all system interconnections and check that the cables are properly dressed.

Solution 3:
  • Reset NVRAM.


For errors 11, 001.47 and 11,017.45
  • Replace the Tray Lift Motor.
  • If the error persist, replace the Electronics Module

For errors 11,002.48 and 11, 016.44
  • Check the Option Tray connection.
  • If the error persist, replace the optional tray.

For errors 11,003.49 and 11,0014.42

  • Replace the I/O Board 

For errors 11,004.41 and 11,013.41
  • Replace the I/O Board
  • If the error persist, replace the Control Panel 

For errors 11,006.43 and 11,015.43
  • Replace the Printhead 


For error 11,009.46
  • Replace the I/O Board
  • If the error persist, replace the Electronics Module


For all other 11,000.4x errors:
  • Replace the Electronics Module

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