Error P,7 P7 or P07 (5B00) on Canon printers

Solution 1: If the device is not functioning properly or to clear memory, reset it.
  • On the operator panel, press the button. (The display will go blank.) Note: It may be necessary to unplug the power cord if pressing the ON button does not shut off the printer.
  • Wait approximately ten seconds and then press the button again.
  • Wait until the device has completed its cycling process before submitting another job request. Note: It may be necessary to unplug the power cord and retry if the above steps do not clear the error.


Solution 2:
Step 1: Entering Service Mode

  • While the printer is OFF, press and hold the Start/Stop button (Resume/Cancel in some other models).
  • While holding the Start/Stop button, press and hold the POWER button.
  • When the POWER LED (green light) lit, release the Start/Stop button (still holding the POWER button).
  • Press the Start/Stop button TWICE (still holding the POWER button)
  • Release the POWER button.
  • Wait for the LCD to display “0″ (zero).

Step 2: Using Resetter / Software

  • Download Ressetter:
  • Run “service_tool 1050.exe”.
  • Confirm detected USB-port numbers on USB port column.
  • Click “Main button” on Clear ink counter section. Make sure there are papers in the paper feed because the printer will print after the process is complete.
  • Click “platen button” on the “Clear ink counter” section. The printer will print again.
  • Turn off the printer and then turn the printer on. You printer is ready for use.


pr said...

I'd already make all of these recommendation but after running service_tool 1050.exe and clicking the main button, nothing happened. So can you please help me? is there another software resetter that resolve this P07 and 5B00 error code. Thanks for your helps

About Me said... too... many times tried no works... any other solution?

art brix said...

in the second solution..
after i press the stop/reset button the panel did not change to 0... any idea?

Anonymous said...

Hi. Follow the link below. This should fix your problem.

I solved it this way. smartkasio[at]gmail[]com