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Error code 5B00 on Canon IP2700 printer

Error code 5B00 on Canon IP2700 printer
MAJ 17/10/16

The error code 5B00 means the waste ink counter is full, you need to reset it.

First, search and download the resetter PCM_servicetool (.rar)

Step 1: enter in service mode in order to used the resetter:

  • Turn off the printer without pulling the power cords.
  • Hold down Resume button and press Power button.
  • Keep holding down Power button and let Resume button go.
  • Then Press Resume button 5 times then let both buttons go.
  • The Alternate Blinking error is gone: the printer is in Service Mode state.

Step 2:

  • Extract the resetter and double click "servicetool.exe"
  • Click Reload Button and you will get a new USB port.
  • Load some papers in your printer and press the "Main" Button, wait until it shows "error 001" then press OK.
  • Then press "EEPROM" button and the printer will print some text, after that click OK
  • Then power off the printer (sometimes you have to press twice the power button to turn off) and turn on again. 
  • That's done.

  • Error 005: the printer is not compatible with this service tool
  • Error 006 with the Service tool: 
After clicking "Maint button" on clear ink counter section the program hang up, wait for e few minutes still the progam not responding.



mappe said…
where is reload button and main button ?
is it at the service tool menu or in printer ( main=power, reload=resume )
linux.aks said…
where can i find these tools

what is resetter???
big_tiger said…
The service tool .exe file is above the instruction on this page. These printers have two buttons. Power and resume. Easy to figure out which is which.
big_tiger said…
The servicetool.exe file is above the instructions on this page.

The "Main" is not a button, but rather the option. Under "Ink Absorber Counter" make sure the Main option is set, and then click the set button.
denz said…
after applying the service tool, function is clear msg., it still blinks alternate when I turn on.. does the windows o.s. should be compatible with the servicetool, i'm using win 7 starter, pls help.. ty
Unknown said…
message error code:006????
Luciano said…
awesome.... works fine... thanks!!! you save my life...
angela said…
my service tool (ip2770) hungs up when i click "main" on the service tool window. what should i do? whats wrong with my service tool?
Big Tone said…
Getting error code 006. What do I do next?
Unknown said…
thank you so much! it was a great help
Eric said…
Was a very helpful Post. It really Works.
Eric said…
Thanks A Lot... It Helps....
GERRY said…
help! where is the releoad button??
Tony Wijaya said…
You saved 1 more life. Thanks!
ace said…
where is the reload button?
Anonymous said…
i tried many times for resetting,i have download repeating for the servicetool.exe but error code 006 was always displayed when i reset,i am using windows 7.What could be the possible to do to reset my cannon ip2770 printer for ink absorber is almost full,please please help me about this
Anonymous said…
me too error code 006 always prompt in my screen when i press the button in service tool..
Anonymous said…
I had to download canon resetter service tool v3400. As the above version would just hang after pressing the main button.
Hope it helps someone else.
Unknown said…
click this link:

Anonymous said…
what does error 006 mean how to fix it?
Anonymous said…
error 005 and its hanging after pressing main.
RELOAD buttton ,i can find it
Unknown said…
Anonymous just saved me. canon resetter service tool v3400 do the job well. Thanks.
Anonymous said…
i already reset my printer but after i turn it doesn't turn on?
J.Lassalle said…

Try this: unplug the printer for 10 minutes. Then plug in and switch on
Unknown said…
i actually did it well but the problem is the window said "printer is offline" though it isn't. the computer doesn't detected my printer
J.Lassalle said…
Hi Lorelie,

Try this for the message "printer is offline":
Unknown said…
Where can i download this?

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