Skip to main content

Fixing error ink system failure oxc18a0501 on HP printers

This error occurs with these printers: C5180, C6280, C7280, D7360, 6100...


Solution 1:
  • Go into the “Support Menu”:
- Press and hold the “left arrow” key.
- Press the “Setup” key and release both keys. Display say “Enter Special Key Combo
- Press and release the “OK” button.
- Display say “Support” with the FW rev
  • Press and release the right arrow button until the display says “System Configuration Menu”.
  • Press and release the “OK” button.
  • Display say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status
  • Press and release the “OK” button.
  • Display should say “Hardware failure status: Clear. Press OK to clear”.
  • Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
  • Press and release the “CANCEL” until “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears.  Important: do not print at this stage ! 
  • Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
  • Wait 30 seconds and then plug the power cable into the wall outlet and into the back of the printer.
  • Turn the unit on. The printer may display message “Use power button to shutdown the printer” followed by “Press OK to continue”. Press OK. The Printer will start the “One time ink initialization process”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
  • Print a self test page then printer is ready for use. 

Solution 2:
  • Press and hold the "*" key, then press the "#" key and release them both.
  • Enter "123" to enter maintenance mode.
  • Press the right arrow until "System Config. menu" appears on panel. 
  • Press OK two times to clear the error condition,
  • Cancel two or three times to return to the top menu.
  • Power off and back on. Print a test page


Solution 3:
  • If all the solutions don't work, it means the print head inside the machine has failed. It needs to be replaced:

Comments

Cindi R said…
This worked with an error code of 0XC18A0406 on an HP Photosmart C5180 AIO printer
AlkiView2 said…
I can't find where to begin the sequence. Where is "Support Menu"? My HPD7360 has no keyboard with left/right arrows.
AlkiView2 said…
Please explain where these controls are found. I see no such options on my D7360. But I have the same error message oxc18a0501. Help please.

Popular posts from this blog

How to fix error B200 on canon Printers

MAJ11/06/17
Error B200 means the printhead voltage or temperature is not normal. The Printhead could be defective.... but first, try these solutions below:


Solution 1:
Disconnect the power cable from the printer.Wait 1 hour.Connect the power cable
Solution 2:
Check and Clean Head contact pin condition of the carriage unitCheck Cable connection especially the carriage FFC
Solution 3:
Turn off the power Open the panel Turn on the power Wait for print carriage to start moving to the left.Let it go past half way Before print carriage reaches left hand side shut the cover. Leave the Printer turned on
Solution 4:
Unplug the power cable.Open the printerPush the whole print head mechanic to the centerWhile the printer still open, plug the power and turn it ON. When the printhead still moving and is going to the very LEFT, close the cover. Wait until its boot up. 
Solution 4a:
Take out all of the ink cartridgesLift up the grey bar by where the ink goesLeft the print head in the middle of the pr…

Service tool V3400 for resetting Canon printers counter

MAJ13/02/18
The Service Tool V3400, and service tool V3600, allow you to reset the waste ink pad counter on some Canon printers: 

You can solve the messages errors "Waste Ink Tank Full" or "Waste Ink Pad Full", "error 5B00" or "Error P07" on these printers:
Canon Pixma iP2700, iP4800, iP4810, iP4840, iP4850, iP4900, iP4910, iP4940, iP4970, iP4980, iP4990, iP5810, iP5880 Canon Pixma MP230, MP240; MP250; MP260; MP270; MP280; MP480; MP490; MP540; MP550; MP560; MP620; MP630; MP640; MP980; MP990; Canon Pixma IX6500, IX6510, IX7000 Canon Pixma IP3600, IP4940 Canon Pixma PRO9000, PRO9500 Canon Pixma MG2120. MG2140, MG2240, MG2250, MG2440, MG3240, MG3140, MG4100, MG4140, MG5140, MG5150, MG5240, MG5340, MG6140, MG6240, MG8140, MG8240 Canon MX397, MX320, MX330, MX370, MX860 etc
Where can you download the Service Tool V3400 ?

It is free here:
https://1fichier.com/?c198556kp0
There is too a paid version here:
V3400 Canon Service Tool for all iPxxxx series, i…

How to fix error 6C10 on Canon Printers

MAJ 21/12/14
Error 6C10 appears on these Canon printers: MP110,MP550, MP560, MP540, MP600, MP610, MP630, MP800, MP810, MP830, MP970, MP980, MP620, MP640, IP3600, MP990, MG5200, MG5300, MG6100, MG6200, MG8100, MG8200... and others...
It's a "valv cam sensor error".


Solution 1:
Move the printhead to the center.Disconnect the printer and check on the right: is the purge unit ok ? No peace of paper ?
Solution 2:
Do a reset of the printer:Power onHold down the "Resume" button (triangle in a circle)  for 15 to 20 seconds.
Solution 3:
Power off the printer.Open the door.Power on.When the cartridge is in the center, close the door.
Solution 4:
Open the lid and allow the ink cartridge carrier to center itself. Looking to the right, you will see a row of white rollers behind the carrier. At the end of the rollers there is a small, clear piece of plastic that sticks up. Take a small piece of a paper towel and wipe all of the ink off this piece of plastic. When that is clean …