Possible cause The wiring is faulty (short circuit, open circuit). The card reader is faulty. The image processor PCB is faulty. To clear the error in service mode : #12 CLEAR-CARD.
Solution:
1) Connector: Is the connection and the wiring for the connector (J1131) of the card reader and the connector (J210) on the image processor PCB normal?
2) Image processor PCB: Try replacing the card reader. If the fault not corrected: replace the image processor PCB.
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E805 After the heat discharge fan drive signal is generated, the fan lock detection signal does not arrive for a specific period of time. Possible cause The fan wiring is faulty (short circuit, open circuit). The heat discharge fan (FM101) is fautly. The DC controller PCB is faulty.
Solution:
1) Remove the foreign matter on the fan.
2) Wiring, Connector: Is the connection and wiring of the connector (J951) of the heat discharge fan (FM101) and the connector (J106) on the DC controller PCB normal?
3) Heat discharge fan (FM101), DC controller PCB Try replacing the heat discharge fan (FM101). If the fault not corrected: replace the DC controler PCB.
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E500 An error has occurred in the communication between the machine and the finisher twice continuously.
Possible cause The harness to the finisher is faulty (disconnected connector, open circuit). The finisher controller PCB or the DC controller PCB is faulty.
Solution:
1) Power switch: Try turning off and then on the power switch.
2) Wiring: Is the wiring from the finisher controller PCB to the DC controller PCB normal?
3) Finisher controller PCB, DC controller PCB: Try replacing the finisher controller PCB. If the fault not corrected: replace the DC controler PCB..
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E514 The stack delivery belt does not reach home position when the stack handling motor (M2) is driven for a specific time (CW; if the same condition occurs during stack delivery, a jam will be identified).
Possible cause The stack handling motor (M2) is faulty. The stack delivery home position sensor (S8) is faulty. The connector is disconnected or has an operation circuit. The stack handling motor relay harness is faulty. The stack delivery belt is faulty. The finisher controller PCB is faulty.
Solution:
1) Stack handling motor drive belt: Loosen the screw on the tension to correct the tension of the drive belt.
2) Wiring: Is the wiring between the finisher controller PCB and the harness handling motor (M2) normal?
3) Sensor flag: Are the sensor flag spring and the flag normal?
4) Stack delivery lever home position sensor (S8): Check the stack delivery lever home position sensor (S8). Is the sensor normal?
5) Stack handling motor (M2), Finisher controller PCB: Try replacing the stack handling motor (M2).
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E530 The rear aligning plate does not reach home position when the rear alignment motor (M4) has been driven for a specific time. The rear aligning plate does not reach home position when the rear alignment motor (M4) has been driven for a specific time.
Possible cause The rear alignment motor (M4) is faulty. The rear aligning plate home position sensor (S7) is faulty. The sensor connector is disconnected or has an open circuit. The rear alignment motor relay harness is faulty. The rear aligning plate is subjected to an abnormal load. The finisher controller PCB is faulty.
Solution:
1) Rear aligning plate home position sensor (S7): Check the rear aligning plate home position sensor (S7). Is the sensor normal?
2) Wiring: List the wiring between the finisher controller PCB and the rear alignment motor (M4).
3) Rear aligning plate: Is the rack riding cover the collar of the roll?
4) Rear alignment motor (M4), Finisher controller PCB. Try replacing the rear alignment motor (M4).
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E531 The stapler does not leave the stapling home position sensor (S13) within 0.5 sec after the stapler motor (M6) is rotated CW.
The stapler does to return to the home position sensor (S13) within 0.5 sec after the stapler motor (M6) is driven CW and, in addition, it does not return to the sensor within 0.5 sec after the motor is driven CCW thereafter.
Possible cause The stapler motor (M6) is faulty. The stapler home position sensor (SW1) is faulty. The stapler harness is faulty. The finisher controller PCB is faulty.
Solution:
1) Wiring: It the wiring between the stapler unit and the finisher controller PCB normal?
2) Stapler unit, Finisher controller PCB. Try replacing the stapler unit. Is the fault corrected?
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E537 The front aligning plate does not reach home position when the front aligning motor (M3) is driven for a specific time. The front aligning plate does not leave home position when the front alignment motor (M3) is driven for a specific time.
Possible cause The front alignment motor (M3) is faulty. The front aligning plate home position sensor (S6) is faulty. The sensor connector is disconnected or has an open circuit. The front alignment motor relay harness if faulty. The front aligning plate is subjected to an abnormal load. The finisher controller PCB is faulty.
Solution:
1) Front aligning plate home position sensor (S6). Check the front aligning plate home position sensor (S6). Is the sensor normal?
2) wiring: Is the wiring between the finisher controller PCB and the front alignment motor (M3) normal?
3) Front aligning plate. Is the rack riding over the collar of the roll?
4) Front alignment motor (M3), Finisher controller PCB. Try replacing the front alignment motor (M3).
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E551 The delivery fan rotation signal (FNALCOK) does not arrive within 1 sec when the heat discharge fan drive signal (FANON) is sent.
Possible cause The heat discharge fan (FM1) is faulty. The heat discharge fan relay harness is faulty. The heat discharge fan is subjected to an abnormal load. The finisher controller PCB is faulty.
Solution
1) Wiring: Is the wiring between the heat discharge fan and the finisher controller PCB normal?
2) Heat discharge fan (FM1), Finisher controller PCB. Try replacing the heat discharge fan (FM1).
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E577 The return roller does not reach home position when the delivery motor (M1) is driven for a specific time.
Possible cause The delivery motor (M1) on the finisher controller PCB is faulty. The return roller home position sensor (S3) is faulty. The connector is discontented or has an open circuit. The delivery motor relay harness is faulty. The return roller is faulty. The finisher controller PCB is faulty.
Solution:
1) Delivery motor (drive mechanism): Is the return roller rotation when the motor is rotating CCW?
Is the return roller displaced?
Is the tension of the delivery motor drive belt appropriate?
2) Return roller home position sensor (S3): Check the return roller home position sensor (S3). Is the sensor normal?
3) Delivery motor (M1), Finisher controller PCB: Try replacing the delivery motor (M1).
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E580 The stack tray upper limit sensor (S1) goes ON while the stack tray up/ down motor (M5) is in operation.
The clock signal of the stack tray up/down clock sensor (S9) is not detected 15 times or more within 0.8 sec while the stack tray up/down motor (M5) is in operation.
It does not reach the stack tray paper height sensor (S10) 2 sec after the stack tray up/down motor (M5) rotates for ascent.
It does not leave the stack tray power height sensor (S10) 2 sec after the stack tray up/down motor (M5) starts to rotate for descent.
Possible cause The stack tray up/down motor (M5) is faulty. The stack tray paper height sensor (S10) is faulty. The sensor connector is disconnected or has an open circuit. The stack tray up/down clock sensor (SW9) is faulty. The sensor connector is disconnected or has an open circuit. The stack tray up/down motor is subjected to an abnormal load. The finisher controller PCB is faulty.
Solution
1) Stack tray up/down motor (encoder): Try turning the encoder of the stack tray up/down motor by hand. Does it rotate smoothly?
2) Wiring: Is the wiring between the finisher controller PCB and the stack tray up/down motor (M5) normal?
3) Tray phase: Is the left/right phase of the stack tray normal?
4) Stack tray up/down lock sensor (S9): Check the stack tray up/down clock sensor (S9). Is the sensor normal?
5) Stack tray paper height sensor (S10): Check the stack tray paper height sensor (S10). Is the sensor normal?
6) Stack tray paper limited sensor (S1), Stack tray lower limit sensor (S12): Check the stack tray upper limit sensor (S1) and the stack tray lower limit sensor (S12). Are the sensors normal?
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E585 The stack retaining lever does not reach home position when the stack handling motor (M2) has been driven for a specific time.
Possible cause The stack handling motor (M2) is faulty. The stack delivery lever home position sensor (S8) is faulty. The sensor connector is disconnected or has an open circuit. The stack handling motor relay harness is faulty. The stack retaining lever is faulty. The finisher controller PCB is faulty.
Solution
1) Stack holding motor drive belt: Is the tension of the drive belt appropriate?
2) Stack handling motor (drive mechanism): Is the return roller rotating while the motor is rotating CCW?
3) Wiring: Is the wiring between the finisher controller PCB and the stack handling motor (M2) normal?
4) Stack retaining lever home position sensor (S4): Check the stack retaining lever home position sensor (S4). Is the sensor normal?
5) Stack handling motor (M2), Finisher controller PCB: Try replacing the stack handling motor (M2).
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