Error 04,041.66 on Xerox C2424

4,0XX.6x Process Control Software Fault

Solution 1:

a. Reset NVRAM and then retest.
b. Ensure ground integrity for the system.
c. Replace the EEPROM chip.
d. Reboot the system.

1. From the System Setup menu, go to Information --> Troubleshooting -->
Service Tools menu.
2. With the cursor at the top of the Service Tools menu, press both the Up Arrow and Down Arrow buttons to display the Hidden Service menu.
3. Reset NVRAM is in there


Solution 2:

1. Turn the system power ON.
2. Wait for the Xerox logo to begin moving across the display.
3. Before the logo is centered on the display, press and hold the Back and Info buttons on the control panel.
4. Hold both buttons until the display reads “Beginning Service Mode Initialization”. Release the buttons and the system reboots into service mode with the Service Diagnostics menu displayed.

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