Error "X cartridge not installed" with Konica Minolta 2400/2500 series

Information is relevant for the printers Konica Minolta Magicolor 2400W, 2430 DL, 2450, 2480MF, 2490MF, 2500W, 2530DL, 2550EN, 2580MF, 2590MF.

Solution:
  • Gently clean any toner dust from the small microchip on each cartridge
  • Gently clean any toner dust from the 3 copper sensor prongs on the chip sensor (inside the printer)

The sensor is very easy to damage. If cleaning the sensor does not work we would suggest contacting Konica Minolta for a replacement part.

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