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Error code 5100 on Canon inkjet printers



Solution 1:
  • Look inside for a tiny object like a piece of paper, a staple...

Solution 2:
  • There is a thin plastic strip running across the width in front of and below the drive belt: there are fine black vertical lines on this strip. 
  • If the strip gets a piece of crud on it, you get an error during the start-up sequence.
  • Gently clean this strip with a damp lint-free tissue.

Solution 3:
  • The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough. 
  • Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps).
  • This repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.

Comments

Eduardo said…
Hi,
My daughter has removed this strip and I don't know how to put it back. Could you help me?
Anonymous said…
I repaired this problem just by pulling the stripe a little bit!! :)
Mario said…
Hi, my stripe was dirty with grease from the rail below - must be happened while fixing the paper jam. With the clean stripe my mx700 runs fine again! Thanks a lot!!!
Justin said…
Thanks for the hint -- helped me locate and fix my problem. Turns out it wasn't a dirty strip, but a long piece of curly yellow ribbon that had somehow gotten inside and wrapped itself around that area. Life with a 2-year-old.

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