Solution:
- Turn off the printer. Turn on the printer.
- As soon as you see XEROX start moving across the display, hold down the back and help buttons until you see "beginning service mode" on the display.
- Release the buttons, it will now come up in the service mode.
- Scroll down to the function menu, hit ok, scroll to clear isc fault, hit ok.
- Hit the back button to get back to the first menu then exit diagnostics, hit ok when it asks if you want to restart in customer mode.
Comments
Thank u!
E
09,038.46 code and tried to do the above procedure except that nothing happened.
what should I do?
Thank you!
thank you soon much!!
I had the same issue and this fixed it.
Still usefull in 2020
Cheers,
James