Error number 0xc18a0301 on HP printers


Solution:

Follow the below steps on the front panel of the All-in-One printer:
A. - Press and Hold the “Print Photos” and “Red Eye Removal” buttons. Release both buttons. Display should say “Enter Special Key Combo”
B. - Press and release in sequence “Red Eye Removal”, “Print Photos”, “Red Eye Removal”
Display says "enter special key combo"
Press and release in sequence “Red Eye Removal”, “Print Photos”, “Red Eye Removal” .

If "support COxxFN0723BR" appears with "uiaux" message, perform the below steps:
2. Press and release the right arrow button until the display says “System Configuration Menu”. (on C8100 use Touch Screen)
3. Press and release the “OK” button.
4. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status.
5. Press and release the “OK” button
6. Display should say “Hardware failure status: Clear. Press OK to clear”.
7. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
8. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
9. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
10. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
11. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK.
12. If the printer has already initialized, then go to the next step. If not, the printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
13. To verify printer functionality print a SELF TEST PAGE.

 

11 comments:

lee ann said...

THANK YOU SO MUCH-IT WORKED! I THOUGHT FOR SURE I WAS GONNA HAVE TO BUY ANOTHER PRINTER! THANKS AGAIN!

jnosirromj said...

Your well written/documented fix worked for my HP Photosmart C7280 AIO. Your info is most appreciated! Thanks, thanks, thanks. - - - Jay :)

brisco8 said...

Many thanks for walking us through the steps. I'll be sure the check in if I have any other problems with my Photosmart C8180.

Michael said...

This did the trick for error 0xc18a0301 also. Thank you very much!

nsh said...

Tried this detailed instruction and it worked for a C7250 Hp Photosmart All-In-One Printer, first try!

Thank you for the detailed easy to read and follow instructions. This printer has, up until today, been 100% reliable then it failed & went into error code: Oxc18a0301. Thanks a million again!

doc ronie said...

thanks so much...this was really great...i was full of joy after my printer got fixed again. i thought my 400 SGD that i used to buy the printer not long ago will go in vain...thanks...thanks...thanks...

Anonymous said...

many thanks, it worked!

Anonymous said...

Thank you so much!!! I thought I my printer was done! you saved it (and the new ink I just purchased) Yay!
thank you, thank you!

Anonymous said...

I have a 3210 all in one and I do not have a "print photo" oe "red eye removal" button.

Anonymous said...

Thanks. It worked on a C6280 as well!

Anonymous said...

Thank you soooooooooo much
I've been trying to print for hoursssss