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How to reset waste ink counter on Brother MFC-J460DW MFC-J480DW MFC-J485DW printers

How to reset waste ink counter on Brother MFC-J460DW MFC-J480DW MFC-J485DW printers


Here are two solutions to reset the waste ink counter on Brother printers MFC-J460DW MFC-J480DW MFC-J485DW:


Solution 1:

1. Press Settings.
2. Press a or b to select the following:
  • a. Select [Initial Setup]. Press OK.
  • b. Select [Reset]. Press OK.
  • c. Select the reset option you want to use. Press OK.
3. Press 1 for [Yes] to confirm.
4. Press 1 for [Yes] to reboot the machine
Solution 2:
  1. Clear the screen with the stop/exit button
  2. Hit the settings button (wrench)
  3. enter the following 5 keys * 2 8 6 4
  4. use the down arrow until you come to the purge followed by some numbers.
  5. Press 2 7 8 and 3
  6. I got a ‘cannot detect’ message, and the stop/exit button didn’t work so then I did step 7 and got out
  7. press 9 and then 9 again
  8. machine reboots and page count is clear

Comments

cebtoo said…
I didn't understand method 2, step 5 "Press 278 and 3". Does the and imply to press the 8 and 3 together, or is the instruction supposed to mean "Press 2783 in sequence"?
I don't have the problem yet, but I have been using the MFC-J480DW for five years with refillable cartridges and never allowing firmware updates (still operating on 2016 firmware). Love this printer... paper handling is the best I have ever had... no paper jams, ever, and the printout is as good today as the day I bought it. It cost me $68.00 when I bought it and $22.00 for refillable cartridges that have never caused any problem.
Anonymous said…
Yup, same problem here. Solution #2 directions don't make sense. Once you hit the settings button, entering the 5 keys doesn't work. No purge directions come up. Oh well. Using knockoff ink isn't an option. These companies really like to stick it to the consumers. (Sigh)

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