tag:blogger.com,1999:blog-6658023725501420332.post6383467353070053893..comments2024-01-21T00:29:29.676-08:00Comments on Fix your printer !: How to solve error code "13.10.00" on HP printers laserjet and Business inkjetLEHhttp://www.blogger.com/profile/14986079462509555090noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-6658023725501420332.post-17920687429451803162016-04-20T10:32:01.844-07:002016-04-20T10:32:01.844-07:00Thank you for posting! Same issue here!Thank you for posting! Same issue here!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6658023725501420332.post-85810860417088271812013-01-14T07:23:26.982-08:002013-01-14T07:23:26.982-08:00Diagnostic code 13.10.00 on HP4700dn caused by div...Diagnostic code 13.10.00 on HP4700dn caused by diverter flap sticking.<br /><br />My HP Color Laserjet 4700dn (51k pages old) kept jamming on the first duplex page it tried to print every morning, or after a long idle period. Single-sided pages were OK, and duplex pages were OK after I had cleared the first jam every morning. The first sheet of paper always went down as it came out of the duplexer, instead of going up to be pulled back in. The jam left the paper sticking halfway out of the duplexer, printed on one side only. <br /><br />It turns out that the diverter flap was getting stuck to its plastic stops when the printer sat idle overnight. If you open the top cover of the duplex unit and push down the diverter (black plastic flap) with your finger, it should push down easily and spring back up. Mine was resisting before going down.<br /><br />The diagnostic menu showed lots of code 13.10.00 errors ("duplex turn around, paper late jam").<br /><br />Solution: I used a toothbrush to clean the plastic stops that the diverter rests against, and put some WD-40 on the stops and the diverter hinges.Anonymousnoreply@blogger.com